DOES YOUR CONTRACTOR SATISFY THEIR CUSTOMERS?
A very important part of working with a contractor is obviously whether or not you are satisfied with what you get. Will they provide service to your liking? Are their prices reasonable? Do they finish on time and are they respectful on the job? How can you make sure you find a commercial roof contractor who provides good service?
Checking With Past Customers
The best place to see if your contractor provides a great product and service is to check with their past customers. Are the customers happy? Do they have good things to say about the contractor? Do they recommend them when you ask? If multiple past customers are happy, odds are likely you will also be happy with the contractor.
Check Past Jobs
Sometimes you can’t get in touch with past customers for any number of reasons, and you have to simply look at the contractor’s photos and profiles of past jobs. This isn’t the best way to check on the contractor’s work, but if it’s all you can do, it’s all you can do. Looking at photos and profiles is better than going in without a clue of what kind of work the contractor does.
Determine What You Want
Also important in choosing a commercial roofing contractor is determining what is important to you and what isn’t. Are you under an extreme time crunch, and willing to deal with a less-than friendly contractor because they get stuff done on time? Or do you have time to move slowly, deliberately, and want a contractor who is very involved and informative? What you need changes what you can put up with.
To make sure you are completely satisfied with the commercial roofing contractor you hire, you need to determine what you want out of them, then try and talk with their past customers. If that’s not possible, check in on their past jobs. This isn’t as good as talking with a past customer, but it’s the next best thing.